Terms of Service
TERMS OF SERVICE
Effective Date: March 11, 2024
Hubur Enterprises LLC
Houston, TX
contact@huburllc.com
(925) 471-8100
https://huburllc.com
1. Scope of Services
Hubur Enterprises LLC (“Hubur”) offers professional Revenue Cycle Management (RCM) services including but not limited to:
● Medical Billing & Coding
● Provider Credentialing
● Prior Authorizations & Eligibility Verification
● Claims Submission and Follow-up
● Patient Statements & Collections
● Aging Claims (A/R) Recovery
● Healthcare Virtual Assistance
● Reporting & Analytics
● Worker’s Compensation
All services are performed in compliance with HIPAA and other applicable regulations.
2. Service Delivery Policy
Service timelines are based on information and documentation provided by the client. Hubur is not responsible for delays resulting from incomplete, incorrect, or late submission of required materials.
Time-sensitive requests (e.g., payer deadlines) are handled with priority but cannot be guaranteed unless pre-arranged and confirmed in writing.
3. Payment Terms
Payment for services is governed by individual service agreements. Unless otherwise stated:
● Billing services are charged at a percentage of the monthly collected revenue.
● Credentialing and project-based services are billed per milestone or flat rate.
● All payments are due within [05–10] days of the invoice date.
Accepted payment methods include ACH, Zelle, PayPal, and Wire Transfer.
4. Refunds & Cancellations
Due to the nature of our services, refunds are not issued once work has commenced. Cancellation requests must be made in writing with a 30-day notice. Project-specific terms may apply per contract.
5. Client Responsibilities
Clients agree to:
● Provide accurate and timely information
● Respond to communication requests
● Grant necessary system access
● Adhere to agreed service timelines
6. Confidentiality & Compliance
Hubur will maintain the confidentiality of all client and patient information, in accordance with HIPAA and relevant privacy laws. Data is stored and accessed securely, and access is limited to essential personnel.
7. Intellectual Property & Content
Training materials, SOPs, and documents shared by Hubur remain the intellectual property of Hubur Enterprises LLC. Unauthorized use or distribution is prohibited.
8. Communication Policy
By engaging with Hubur, you consent to receive updates and notifications via phone, email, or SMS. To stop receiving texts, reply STOP. Standard message and data rates may apply.
9. Dispute Resolution
Any disputes shall be resolved through mediation or arbitration in accordance with the laws of Texas and/or California, depending on the jurisdiction of service.
10. Legal & Miscellaneous
● These Terms may be updated from time to time.
● If any provision is found unenforceable, the remaining provisions remain valid.
● The Terms are governed by the laws of the State of Texas.